Wednesday, March 22, 2006

Selecting Your First VoIP Service Phone System

Selecting a VoIP telephone system or service provider can be a daunting process. To make things easier, check out some of the posts on this blog in order to gain some background knowledge on what VoIP phone service is, and how it works. Be sure you have a good reason to change, the most common ones being, price and quality.

Then, decide what kind of system you want. The basic phone system or, maybe you want to upgrade to the new VoIP Video Phone which allows you to not only talk to anyone in the world, but, if they have a Video Phone, see them too! This new item is also portable, so you can take it with you and receive "video phone calls" anywhere with a broadband connection.

Once you've decided to switch over, seek out recommendations from family, friends, co-workers, ect. In this case, a positive recommendation from a trusted source is invaluable.

Inquire with the BetterBusinessBureau.com to see if there have been numerous complaints filed about the company/companies you are considering. Another great website to visit is BroadbandReports.com featuring information from regular consumers along with leading industry figures.

Finally, make sure you know the terms of your contract. As a rule of thumb, shorter contracts, (though more expensive), are usually better in an emerging technology field. Make sure you are aware of any specialized equipment you will need, what the service policies are and how to contact technical support and customer service and before you sign that contract, make sure you are aware of any and all fees and surcharges.

VoIP Service